FAQS

What makes Jewel Box unique?

At Jewel Box, we pride ourselves on offering a unique blend of timeless elegance and exceptional craftsmanship. Our curated collection is a fusion of traditional artistry and contemporary design, ensuring each piece stands out as a work of art.

Are the materials used in your jewelry authentic?

Absolutely. We prioritize transparency and authenticity. All gemstones and precious metals used in our creations undergo stringent quality checks and are sourced ethically and responsibly.

What is your return policy?

We want you to be completely satisfied with your purchase. Please refer to our detailed return policy on our website for information regarding returns, exchanges, and refunds.

Is your packaging environmentally friendly?

Yes, we are committed to sustainability. Our packaging is designed to be eco-friendly without compromising on the safety and presentation of your jewelry.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. Use this number to track the status and location of your package.